Frequently Asked Questions
Really? Well, let us explain then: Symmetricity pattern designs are one-of-a-kind and exclusive, carefully created one by one, like in the ancient times (hint: we don’t use AI or similar technologies in our designs).
Nooooo! Our prices reflect
the uniqueness and
exclusivity of Symmetricity
designs. When you invest in
one of our patterns, you’re
not just buying a design —
you’re acquiring a piece of
art that will never be
replicated.
This
level of exclusivity ensures
that your brand, product, or
space has a truly
distinctive and high-end
look. You can literally do
whatever you want to with
your brand-new pattern, so
be creative using it!
Since our products are
digital and exclusive, all
sales are final. Once a
design is purchased and
delivered, we cannot offer
refunds, exchanges, or
cancellations.
We encourage you
to carefully review your
selection before completing
your purchase to ensure it’s
the perfect fit for your
needs.
We got you covered! We
understand that technical
issues can happen, and we’re
here to help. If you
encounter any problems with
your digital file, such as
corruption or
inaccessibility, please
contact us within 5 days of
purchase.
We’ll
work with you to resolve the
issue, and if we can’t fix
it, we’ll consider a refund
under our exceptional
circumstances policy.
Our website is always
up-to-date with the latest
availability. If a pattern
is listed on the site, it’s
still available for
purchase. But act quickly —
once it’s sold, it’s gone
for good!
Absolutely! When you purchase a pattern, you gain full rights to use it commercially. Whether it’s for a product line, branding, or interior design, the pattern is yours to use as you wish, with no limits.
Well, not always. That will
be based on your vibes only
(we really mean it, we don’t
work with/for assholes).
If you’re
looking for something truly
bespoke, that’s going to
cost you an arm and a leg,
but we can definitely work
together to create a custom
pattern that’s tailored to
your specific vision. Please
reach out to us for more
details on our custom design
services.
When you purchase a pattern,
you’ll receive the files in
.AI (Adobe Illustrator file
extension), .SVG and .PDF
formats, which are ideal for
maintaining the crisp, clean
lines of vector graphics. To
make the most of these
files, we highly recommend
that you own an updated copy
of Adobe Illustrator. This
software allows you to
easily manipulate the
design, customize it, and
integrate it into your
projects.
We
don’t offer files in .PSD
(Adobe Photoshop) format
because Photoshop is
primarily a raster-based
program and doesn’t handle
vector graphics as
effectively. Our patterns
are meticulously crafted as
vectors, ensuring they scale
beautifully to any size
without losing quality. The
.AI, .SVG and .PDF formats
are perfect for this, giving
you the flexibility to use
the designs in a wide range
of applications.
We’re always here to help! If you have any questions, need support, or want to inquire about custom designs, feel free to reach out to us at our contact page. We’ll get back to you as soon as possible.
Because Instagram is so
passé! We find our vibe
resonates more with
platforms like Pinterest or
niche communities like
Are.na or Cosmos. These
spaces align better with our
audience and
with Symmetricity
strategy as a company — at
least for now.
But
yeah, we don’t really use
Instagram to sell and
promote our products, or
even maintain an Instagram
account for Symmetricity. We
believe in offering a
personalized and exclusive
experience, which is why our
designs are only available
through our website. This
ensures that each
transaction is secure, and
every purchase is truly
unique.
We focus
on quality over quantity,
providing a curated shopping
experience where our
patterns are available
directly to those who
appreciate their
exclusivity.
We’re definitely excited about the possibility! While our focus right now is on creating unique, exclusive patterns, we may explore the idea of producing exquisite products with our designs in the future. We’ll be sure to keep you updated if we take that step.
